Privacy Policy

Last updated: June 2026

This text is a summary template and should be finalised with legal advice before going live.

1. Data we collect

We collect account details (name, phone, email), trip data (pickup/drop-off, route, fare), location data, payment information and device/app usage data. We process only what is needed to provide the service.

2. How we use data

We use it to match riders with the nearest driver, ensure safety, process payments, provide support and improve the service. We may also process it to meet legal obligations.

3. Data sharing

We share information needed to complete the ride (e.g. name and pickup point) with the matched driver. We may share with service providers for payment and infrastructure, and with authorities where required. We do not sell your data.

4. Location data

Location is processed only while you use the app — for hailing, matching and live tracking. You can manage location sharing in your device settings.

5. Data security

We take reasonable technical and organisational measures such as encryption and access control to protect data. No system is 100% secure, but we take your security seriously.

6. Your rights

You have the right to access, correct, delete and object to the processing of your data. Contact us through our channels for any request.

7. Contact

For privacy questions, write to us via our Contact page or WhatsApp support line.