Contact
Rider or driver — we're here for every question. WhatsApp for the fastest reply, email for detailed topics.
- 24/7 live support
- Replies in 4 languages
- Avg. reply < 5 min
Instant 24/7 support. Write in your language, we reply right away.
Message on WhatsApp →For detailed questions, partnerships and feedback.
[email protected]Driver applications
Want to become a driver? Apply in 2 minutes on WhatsApp.
Apply now →Support hours
Every day, 24/7. Whatever the hour of your ride, we're with you.
Across TürkiyeNote: the WhatsApp number and email address will be updated by the business before going live.
How can we help?
The most common topics — but we're here for every question.
Ride support
Questions about an ongoing or past ride, fares and receipts.
Becoming a driver
Everything about applying, document verification and earnings.
Safety & lost items
Emergencies, lost property and trust reports.
TaksiBul customer service
You can reach TaksiBul support 24/7 via WhatsApp, email or inside the app. Antalya taxi, airport transfer, fixed price, driver application or lost property — whatever the topic, we reply in Turkish, English, Arabic and Russian.
In an emergency the fastest channel is WhatsApp; for partnerships, corporate deals and detailed requests, send an email. Your feedback makes the app better — we read every message.
Frequently asked questions
What's the fastest way to reach you?
WhatsApp is the fastest channel; it's open 24/7 and usually replies within minutes. For detailed topics you can use email.
Which languages do you support?
Our support team replies in Turkish, English, Arabic and Russian.
Where do I apply to drive?
You can apply in 2 minutes via WhatsApp, or start the process from the 'Become a driver' page.